FAQs

Frequently Asked Questions

If you have any moving questions that need to be answered, Chicago Towing Frequently Asked Questions can be a big help. We have researched the most commonly asked towing questions, and then answered them all.

For more information about Chicago 24 Hour Towing, or if you need support, please do not hesitate to call us
773-681-9670

No. Conventional tow trucks are capable of lifting all wheels off the ground.
Probably, Most manufactures say yes, for a limited speed and distance.
Every manufacturer establishes towing guidelines; several companies compile these guidelines into an annual publication that is standard equipment for today's tow truck driver.
No. Quite the opposite. Since your car is lifted by it's tires, it is riding on your own suspension. And the tow truck’s suspension absorbs most of the bumps.
Yes. Our drivers begin by receiving a week of intensive specialized training, then they are teamed with an experienced driver on the job until able to perform every aspect of the job with competence.
Answer: No. Not for light duty tow trucks. However, our company requires drivers to have a flawless driving record and attend annual defensive driving classes.
Yes. Since our trucks are approved to tow for Chicago, our trucks must pass a inspection and a DOT inspection annually.
No. Not at Chicago Towing. We actually prefer the lighter weekend traffic because we can finish your tow quicker.
Yes, most lowered cars can be safely towed with a conventional tow truck. We have a special truck with a low bed for low cars.
Many. Check out our Towing Methods page to learn how we do it.
There are several reasons. 1. You do not have to pay the tow bill. 2. The insurance adjuster will inspect your car and other cars involved sooner to avoid storage fees. 3. No ugly wreck at your house.
Answer: Yes, we carry all needed equipment necessary to tow motorcycles without damage. Take a look at our Towing Methods page.
Answer: Yes. Our drivers are trained Car Lockout specialists who carry an ever increasing array of vehicle unlocking tools. NEVER let an untrained person attempt to unlock your vehicle! Your doors internal mechanisms and wires are very fragile.
Answer:Anyone who calls up our towing professionals can expect a comprehensive fuel service. Our towing experts will drive to anyone, located anywhere, and bring along enough gas to get that person right back on the road. For those who are too far from a gas station and have nothing in their tank, they can depend on the swift and caring services from our specialists. If that customer needs a particular quality of gas, or specific amounts, our experts will be certain to meet all the requirements that the patron requests. No one who urgently needs gas for their car needs to be stranded: our professionals are on duty for 24 hours; anyone can call them up and trust that they’ll get the fuel they need so badly. We’ll be like a mobile gas station—we’ll come to you. Simply give us a phone call when you’ve broken down with an empty tank. There’s no need to worry when you have our number. We’ll show you, firsthand, what kind of gas services we perform.
Answer:A service that we provide our clients that involves two-wheel towing simply involves lifting that car’s front wheels off the ground—oftentimes with the use of a dolly (a contraption with wheels, a ramp, and a compartment wherein the car’s tires are snugly fit). Two-wheel towing options provide both our towing contractors and the patron with a very efficient and quick method for towing an appropriate vehicle for a one-way trip of either short or medium length. Cars that are appropriate for this towing solution are often ones that have only front-wheel drive.
Answer:We understand completely the client’s anxieties over tire replacements. We’re familiar with the time, effort, and cost that are involved in a complete replacement of a tire. That’s why our towing professionals work extra diligently to determine whether or not they can simply repair a damaged tire instead of being compelled to replace that tire entirely. However, if in certain circumstances, a tire replacement is required, an alternative should never be considered. Driving on a tire that must really be removed and replaced is quite serious. We would never recommend a customer endanger her or his car, and possibly her or his life, by traveling on such an unsafe object. Let our towing experts handle your auto emergency; they’ll take every option into consideration; you can trust them to deliver to you the proper towing solution that will really keep you secure whenever you’re on the road.
Answer: Our professional team makes no distinctions in the hours of operation when there's a customer in need. You can rely on our emergency call center and our towing professionals at any hour of the day for any automotive troubles you're facing. Being a 24/7 towing service means that we're always available for our patrons-twenty four hours a day, seven days a week. Whether you're on the road or off we can help you whenever you need a towing expert by your side.
Answer: Our towing experts gladly provide lockout services to all our customers. No matter what make or model of your car, our towing professionals will be able to open up your automotive. When you call up our dispatchers, simply describe the issue-whether you've lost your keys or they're locked inside-the make and model of the car, and your location, and we'll have your auto opened up in a jiffy.
Answer:This situation differs from car to car, from battery to battery. There are many variables involved, including the age of the battery and the amount it has been used by the owner. Our professional towing contractors will be able to diagnose the exact problem and prescribe the correct solution to such a difficulty. When you call up our towing experts, you'll be in touch with the kind of reliable servicemen who can resolve both problems with just as much ease. So don't worry if you can't determine the exact problem: our experts can.
Answer: Our reliable towing professionals provide a large number of towing services in the category of on-road emergency assistance. If a customer finds herself out of gas, she can depend on our experts to provide gas services to refill the car's tank. And if another patron needs help with his deflated tires, our hard-working towing providers have all the materials needed to replace the tire or to re-inflate it if the tire can be saved. With the years of experience that our towing contractors possess, you can expect them to have already worked with all sorts of roadside towing services. You'll know you called the right professionals.
Answer:In practical terms, local and long-distance towing involve different requirements for our professional, hired towing contractors. Generally speaking, because of the time and gas expended for long-distance assistance, the cost to the patron will be relatively higher than a simpler, local service. However, when it comes to a driver in need, our towing experts work with no hesitation. Regardless of the distance, our towing experts are more than glad to help a customer in need for any requested towing service. We'll assist you, near and far.

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