Frequently Asked Questions
Our average response time is 20–30 minutes in the Chicago area. Your dispatcher will confirm the ETA when you call.
Yes. We use professional-grade booster equipment that is specifically safe for hybrid vehicles and modern electronics. If you have a hybrid, just let the dispatcher know when you call.
Yes. We perform an on-site battery test after the jump start to determine if your battery holds a charge or needs replacement.
If the battery won't hold a charge after the jump start, we can tow your vehicle to an auto parts store or repair shop of your choice. One call handles it all.
Yes. We are available 24 hours a day, 7 days a week, every day of the year. There is no extra charge for nights, weekends, or holidays.
No membership needed. We are a pay-per-service company. Call when you need help and pay only for the service you receive.
Our on-site battery test will show you whether the battery is in good condition, weak, or needs replacement. We give you the results so you can make an informed decision.
If we suspect the alternator is causing the issue, we will advise you accordingly and can arrange a tow to a repair shop for a proper diagnosis.
