Frequently Asked Questions
Our average response time is 20–30 minutes in the Chicago metro area. A dispatcher will give you a specific ETA when you call.
Yes. We handle highway and expressway towing every day. Our drivers know every interchange and ramp on the Chicago expressway system.
Yes. We operate 24 hours a day, 7 days a week, 365 days a year — including all holidays. There is no extra charge for nights, weekends, or holidays.
Yes. We handle accident scene towing and can coordinate with police and insurance companies. We have flatbed trucks available to prevent additional damage.
No. Our pricing is transparent and consistent regardless of what time you call. You will receive a quote before we start.
Stay in your vehicle if it is safe to do so and turn on your hazard lights. If on the highway, move your vehicle to the shoulder if possible. Stay on the line with our dispatcher — they will keep you informed of your driver's ETA.
Yes. We will tow your vehicle to any repair shop, dealership, or address you choose anywhere in the Greater Chicago Area.
We have the right equipment to handle non-rolling vehicles. Our flatbed trucks and wheel-lift units can safely load and transport vehicles that cannot be driven or rolled.
